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<title>FSFE's Professional Services - Details</title>
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<h1>FSFE's Professional Services - Details</h1>
<h2 id="Dinner">Annual Kickoff­ and Retrospective FSFE Networking Dinners</h2>
<p>
The annual FSFE networking dinners takes place in a European capital city
and bring together key supporters and representatives from industry,
education, politics and the legal community to network and exchange
information, ideas, and experiences.
</p>
<dl>
<dt>Kickoff Dinner</dt>
<dd>
The kickoff dinner takes place in the first
months of each year and a different aspect of
Free Software is always chosen as a theme.
The event traditionally includes an
introductory address by FSFE's president,
which highlights the key issues surrounding
the selected topic from FSFE's perspective.
</dd>
<dt>Retrospective Dinner</dt>
<dd>
At the retrospective dinner, held towards the
end of each year, FSFE's president will
summarize the key global issues and
happenings of the previous year in Free
Software and give an overview about the
expected topics for the upcoming year.
</dd>
<dd>
During both dinners, participants are given
the opportunity to ask questions and discuss
items of specific interest to them.
</dd>
<dt>Price</dt>
<dd>
Participants to the dinners need to register in
advance. The admission price is 800 EUR
per event and includes the dinner and drinks.
Participants need to provide their own
accommodation and transportation.
</dd>
</dl>
<h2 id="Hotline">Free Software Hotline</h2>
<p>
FSFE brings together and maintains a large network of experts on all
different aspects of Free Software. Through its Hotline service, FSFE
enables subscribers to access the core team of FSFE and ask questions,
which will either be answered immediately through FSFE staff or are
forwarded to an appropriate member of our network.
</p>
<dl>
<dt>Priority</dt>
<dd>
FSFE will stay on top of the issue and make
sure that the subscriber receives an answer
within a short period of time. All questions
will be treated with utmost confidentiality and
cannot be traced back to its originator.
</dd>
<dt>Legal</dt>
<dd>
FSFE reserves the right to defer or reject
certain questions if no suitable expert can be
found within our network.
</dd>
<dd>
FSFE cannot provide legal advice and thus any
information provided is purely
informational and companies should seek
advice from a certified legal practitioner for
specific legal questions.
</dd>
<dt>Price</dt>
<dd>
Access to the Free Software Hotline is based
on a subscription model and costs 1000 EUR
per year for email­only access, which
includes up to 10 individual tickets raised by
the subscriber. The service is provided on a
best­effort level with usual turnaround times
of less then 48 hours during normal business
hours.
</dd>
<dd>
A special version of the Free Software
Hotline allows for phone access to FSFE's
senior staff and will be charged on a per­
incident basis at 500 EUR per call.
</dd>
</dl>
<h2 id="Call">Bi­Monthly Update Call</h2>
<p>
The bi­monthly update call is the ideal service for people who want to
stay on top of the Free Software community and market but don't have the
time to read through all the different websites and other sources of
information.
</p>
<p>
Concise and to the point, FSFE's president or another member of the
senior staff will highlight the major issues and happenings in Free
Software and also address questions from the subscribers.
</p>
<dl>
<dt>Schedule</dt>
<dd>
The calls are scheduled on the last Friday of
January, March, May, July, September, and
November at or around the end of the
business day in Europe. Attendees who
cannot make the call can download a
recorded version of the call to listen to at
their convenience. Questions can also be
submitted in advance of the call.
</dd>
<dd>
Each call takes up to two hours. The actual
call schedule is prepared and communicated
at the beginning of each year.
</dd>
<dt>Price</dt>
<dd>
Participation in this call is based on a
subscription basis and will be charged at
1200 EUR per six conference calls.
</dd>
</dl>
<h2 id="Workshop">Personalized Workshop</h2>
<p>
Senior FSFE staff will provide a personalized, one­day speech or workshop
at a customer's premise or event. Topics of such workshops can range from
'How to create a Free Software policy for an organization' to general
introductions to Free Software or even political, economical, or
technical topics.
</p>
<dl>
<dt>Topics</dt>
<dd>
The topic of the workshop will be agreed
upon between the customer and FSFE at the
time of booking.
</dd>
<dd>
Workshops may include handouts and
hands­on training, depending on the subject
matter chosen.
</dd>
<dd>
FSFE cannot provide legal advice and thus
any information provided in such workshops
is purely informational and companies should
seek advice from a certified legal practitioner
for specific legal questions.
</dd>
<dt>Price</dt>
<dd>
The cost of a one­day workshop is 2500 EUR
plus any travel and out­of­pocket expenses
incurred.
</dd>
</dl>
<h2 id="Summary">Annual Summary of key issues in Free Software</h2>
<p>
FSFE publishes several newsletters during the year and also maintains and
monitors a multitude of different Internet forums, conferences, chat
rooms and mailing lists.Once every year (usually towards the end of the
year), senior FSFE staff meet for a two day workshop to compile the most
interesting and important issues discussed and moved forward during the
previous year.
</p>
<p>
The result of this discussion is a multi­faceted summary of all key
issues seen in Free Software in the previous year throughout the world.
</p>
<dl>
<dt>Access</dt>
<dd>
This summary is made available to the public
on a subscription only basis and delivered in
an electronic format (PDF).
</dd>
<dt>Price</dt>
<dd>
The annual subscription cost is 800 EUR.
</dd>
</dl>
<div class="fineprint">
<p>
<strong>Disclaimer:</strong> The services described here are basic services provided through the Free
Software Foundation e.V. (FSFE) to its corporate partners. FSFE reserves
the right to change or amend those products as it sees fit and change or
discontinue them at any time.
</p>
<p>
All quoted prices are excluding VAT. VAT may vary depending on country
and location of the customer.
</p>
<p>
A <a href="FSFE-Service-Offering.pdf">print version</a> of this
page is also available.
</p>
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