57 lines
2.2 KiB
HTML
57 lines
2.2 KiB
HTML
<?xml version="1.0" encoding="UTF-8"?>
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<html newsdate="2018-06-13">
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<head>
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<title>Technical Note: Mail Issues on June 8</title>
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</head>
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<body>
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<h1>Technical Note: Mail Issues on June 8</h1>
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<p newsteaser="yes">On Friday morning, one of our servers had a fatal
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hardware crash. This affected parts of our mail infrastructure and
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mailing lists. Meanwhile, all services are back to normal. We would
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like to inform you about what happened and which problems it caused. In a
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nutshell: Please make sure your emails arrived and check your SMTP
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settings.</p>
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<p>Unfortunately, due to the downtime, a small number of mails sent
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during this time to some of our <a
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href="https://lists.fsfe.org/">mailing lists</a> may have been lost
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while most have just been delayed. Please make sure that your mails
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sent on 8 and 9 June arrived their destination by checking the
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archives, and resend them if necessary. If you still experience
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problems, please <a href="/contact/">get in touch with us</a>.</p>
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<p>Background: The said server lost one of its hardware components for
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which we weren't able to get a replacement at short notice. This forced
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us to migrate the setup and data to a new host. We have been able to
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bring the most critical service back to life within the course of the
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day, others were reestablished during the weekend.</p>
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<p>At the same time, we modernised large parts of the mail
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infrastructure, for instance anti-spam measurements. This also involves
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a change in our SMTP setting for people using this service: From now on
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we will no longer accept mails delivered to port 25. Please make sure
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to use port 587 if you would like to send emails, and make sure the
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settings in your email clients match <a
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href="https://wiki.fsfe.org/TechDocs/SMTP">our recommendations</a>.</p>
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<p>Please excuse the inconveniences this caused. We will work hard to
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prevent such a long downtime of a critical service in the future. If
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you would like to support our technical team, please don't hesitate to
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reach out to our <a
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href="https://wiki.fsfe.org/Teams/System-Hackers/">System
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Hackers</a>.</p>
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</body>
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<tags>
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<tag>front-page</tag>
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<tag content="System Hackers">SystemHackers</tag>
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</tags>
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<author id="dengg"/>
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<author id="mehl"/>
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</html>
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