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news/2023/news-20230418-01.en.xhtml
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news/2023/news-20230418-01.en.xhtml
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<?xml version="1.0" encoding="UTF-8"?>
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<html newsdate="2023-04-18">
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<version>1</version>
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<head>
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<title>Lithuania: Students stop university from using only proprietary authentication</title>
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</head>
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<body>
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<h1>Lithuania: Students stop university from using only proprietary authentication</h1>
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<p>Vilnius Tech officials attempted to enforce the use of proprietary
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two factor identification (2FA) methods. Some students were concerned
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the methods would compromise privacy and could not be run in their
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devices, and proposed an alternative way to get the authentication.
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Finally, the university reversed its decision.</p>
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<figure>
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<img src="https://pics.fsfe.org/uploads/medium/dd/63/d5b9fdb1b49c66b8f6e972194473.png"
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alt="Collage with a picture of a girl and a building" />
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</figure>
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<p>Vilnius Gediminas Technical University (VGTU), a public university
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in Lithuania, recently attempted to make 2FA methods mandatory for
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access to its platforms. The problem came when some students noticed
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that the available methods would make the platforms inaccessible to
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those who did not wish to use proprietary tools. Students using phones
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run by Free Software would lose access to their university tools, such
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as email. So they demanded open standards and Free Software. After
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weeks of student complaints, and with no official explanation, the
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measure was reversed. In a symbolic act, one student even hacked the
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university’s GitLab instance and reported it to the IT department.
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</p>
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<h3>University attempted to lock out students who use Free Software phones</h3>
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<p>On 14th February an email was sent out to all students and staff,
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instructing them to configure 2FA within two weeks, or they would not
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be able to access university services. What raised concerns was that
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the system set up by VGTU only allowed two options for 2FA, Microsoft
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Authenticator (app notifications) and SMS.</p>
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<p>While there is nothing wrong with enforcing 2FA, the methods mandated by VGTU are proprietary and
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privacy-compromising. Microsoft Authenticator is proprietary software,
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meaning that users are not allowed to study, share, and improve the
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code without restriction. In addition, the app was only available on
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two platforms: Android with Google Play services or iOS, meaning that
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people using alternative Free Software App stores were locked out. The
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alternative SMS option required users to share their phone number and
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personal information with Microsoft, which also made students
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uncomfortable.
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</p>
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<figure>
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<img src="https://pics.fsfe.org/uploads/original/a5/7e/d8183a4c190838db48c34b73f60a.jpeg"
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alt="A phone showing a Free Software two-factor authentication app" />
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</figure>
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<h3>No way to evade it</h3>
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<p>Several students demanded that VGTU also allow open standards and Free
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Software. The “app passwords” option, which is normally built into
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Microsoft Authenticator, was not available. This would have allowed
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students to access their university email from other clients without
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2FA. The “Configure app without notifications” option, which would have
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allowed the use of other password managers/authenticators, was also
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unavailable. Since the university disabled alternatives, the only
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option for the university community was reliance upon Microsoft.</p>
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<p>Some students contacted the IT Helpdesk requesting that the TOTP (time-based
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one-time password) option be enabled. However, the IT department
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claimed that their systems were not designed to support such
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authentication. The department stated that two-factor authentication
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options were currently available, SMS and the Microsoft app, and that
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the use of TOTP could be considered in the future. In short, the IT
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department did not listen to these students’ demands.
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</p>
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<blockquote>
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<p><em>"This university has a bad habit of enforcing proprietary software and doing
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little research on the free alternatives. Free software has always been
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better and easier to use. It's hard to study when you can't agree with
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invasive EULAs," states Zehra Irem Kuyucu, one of the affected students.</em>
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</p>
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</blockquote>
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<h3>Raising the anti-discrimination argument to the university
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community</h3>
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<p>The students then went on to raise their concerns to
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other members of the university community, including the Deputy
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Manager, the Students Office, and the Department of Information
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Technologies. They pointed out that the study agreement did not require
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them to have a working phone running Google Play services or iOS.
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According to Lithuanian law, educational institutions cannot
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discriminate against students on the basis of their social status or
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beliefs, and the University's 2FA restrictions could discriminate
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against students who refuse or are unable to install a proprietary
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application on their personal devices.
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</p>
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<h3>Silent victory: access to services, student GitLab hack</h3>
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<p>After students who could not configure 2FA had been blocked for
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about a week, the university community was able to access their email
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again on 27 March. No one was notified of the change. The university
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didn’t offer a one-time password option for 2FA.
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</p>
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<figure>
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<img
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src="https://pics.fsfe.org/uploads/medium/8f/84/674b05f8a41d2c82bf72ed7f8977.jpg"
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alt="Portrait of a girl outdoors" />
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<figcaption>Zehra, one of the frontrunners in demanding alternative access without Microsoft services.</figcaption>
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</figure>
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<p>
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A few days later, one of the students, Zehra Irem Kuyucu, even went one step
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further. She resorted to drastic measures by <a
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href="https://gitlab.digilol.net/Siren/vgtu-article/-/blob/master/vgtu.md">hacking
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the university's GitLab instance</a>. She explained that she wanted to “teach what
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their infrastructure is worth, as another bad habit they have is poor
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security, despite authoring articles about it”. Then she sent an email to the IT department with security advice. She has, on other occasions, also reported problems regarding
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other parts of their infrastructure, such as HTTP plain-text
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authentication or poor wireless network security.
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</p>
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<h3>Conclusion</h3>
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<p>The use of two factor identification methods
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helps to secure devices and data but it should be implemented in a way
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that is not locking anyone out. VGTU's mandate for 2FA only gave the
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option of using proprietary software, raising concerns to some students
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who did not want to compromise their privacy. The university's decision
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to disable options that would have allowed students to access their
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university email using other clients without 2FA was unfair, as it left
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students with no options but to use Microsoft Authenticator or to share
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their phone number and personal information with Microsoft. The IT
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department's refusal to enable TOTP as an option was also not
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satisfactory, as it meant that students who did not have devices
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compatible with Microsoft Authenticator were discriminated against.
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While the university claimed that TOTP use would be considered in the
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future, there was no timeline for when this would happen.
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</p>
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<p>After students who could not configure 2FA had been blocked for about a week,
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the university silently retreated. The university community was able to
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access their email again on 27 March.
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</p>
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</body>
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<tags>
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<tag key="front-page"/>
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<tag key="lt">Lithuania</tag>
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<tag key="deviceneutrality">Device Neutrality</tag>
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<tag key="education">Education</tag>
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<tag key="2FA">2FA</tag>
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</tags>
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<discussion href="https://community.fsfe.org/t/1012"/>
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<image url="https://pics.fsfe.org/uploads/medium/dd/63/d5b9fdb1b49c66b8f6e972194473.png"
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alt="Collage with a picture of a girl and a building"/>
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</html>
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