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Removed Ubuntu as an example, should use something which is completely Free Software, and changed linux to fsfe 

svn path=/trunk/; revision=28782
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Matthias Kirschner 2014-07-14 10:26:03 +00:00
parent ec0bc45ea4
commit bc2bfe364c
1 changed files with 5 additions and 2 deletions
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7
freesoftware/support/community-support.en.xhtml
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@ -84,6 +84,8 @@
<p>Some Free Software projects, particularly larger ones and GNU/Linux distributions, have chat rooms where users meet to communicate in real time. They use a system called Internet Relay Chat (IRC), and channels (chatrooms) vary greatly in size and nature. Some contain thousands of people at any one time, others contain only a few members, or none at all. Quality and speed of assistance can also be unpredictable as moderation of real time communication is harder than non-real time methods (such as <a href="#forums">forums</a>), and participants may also be chatting in several other rooms simultaneously, causing their responses to be slow. IRC has a long history, and has developed its own <a href="http://www.ircbeginner.com/ircinfo/etiquette.html">customs and etiquette</a>.</p>
<!-- use another example which is completely Free Software, and does not have the problems Ubuntu has
<div class="captioned center" style="width:500px">
<a href="irc://irc.freenode.net/ubuntu">
@ -95,12 +97,13 @@
<p>Ubuntu's IRC support channel</p>
</div>
-->
<p>When other research has drawn a blank, or you need help with something that's hard to explain and unlikely to be documented anywhere else, support chat rooms can be invaluable. They can be particularly useful for finding different ways of approaching a problem that you're stuck with, and for getting expert technical attention.</p>
<p>Chat rooms can be accessed in a variety of ways. You can connect to IRC using a web browser with web pages which have the room <a href="http://webchat.freenode.net/">embedded in the page</a>, or using a desktop IRC client. Some channels require that you <a href="http://freenode.net/faq.shtml#contents-userregistration">register with the network</a> before connecting. You will need to know the name of the channel that you want to join, such as #linux, and join it by issuing a join command like:</p>
<p>Chat rooms can be accessed in a variety of ways. You can connect to IRC using a web browser with web pages which have the room <a href="http://webchat.freenode.net/">embedded in the page</a>, or using a desktop IRC client. Some channels require that you <a href="http://freenode.net/faq.shtml#contents-userregistration">register with the network</a> before connecting. You will need to know the name of the channel that you want to join, such as #fsfe, and join it by issuing a join command like:</p>
<p class="terminal">/join #linux</p>
<p class="terminal">/join #fsfe</p>
<p>Alternatively you may be able to choose the channel from a list inside your IRC client.</p>